Contact Us

We're here to help. Whether you have a question about the service, need technical support, or want to report an issue, reach out to us using the information below.

General Support

For questions about your account, features, or general inquiries:

support@he110.me

Billing & Payments

All payments are handled by our Merchant of Record, Paddle.com. For billing questions, refund requests, or payment issues:

Check your Paddle receipt email for self-service options
Visit paddle.com/help
Or email us at support@he110.me and we'll help route your request

Privacy & Data Requests

For GDPR data requests, privacy concerns, or to request deletion of your data:

privacy@he110.me

Response Time

We aim to respond to all inquiries within 1-2 business days. For urgent billing issues, contacting Paddle directly may result in a faster resolution.

You can also review our Privacy Policy, Terms of Service, and Refund Policy.